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Bug in Call Home user defined destination profiles
- bfeeny
- Aug 20, 2010
- 1 min read
MDS1(config-callhome)# destination-profile ? User defined destination profile name (Max Size - 31) full-txt-destination Configure destination profile for plain txt message short-txt-destination Configure destination profile for short txt message XML-destination Configure destination profile for XML message I have configured the built in ones, and those seem to work, at least using their default alert groups. However, when I configure my own user defined destination profile it does not seem to work. Here is the relevant information:
MDS1# show run | beg ^callhomecallhome email-contact bfeeny@xxxxxx.com phone-contact +1-561-214-2470 streetaddress 3250 W Commercial Blvd, Ste 360, Oakland Park, Fl 33309 destination-profile TEST destination-profile TEST format full-txt destination-profile TEST message-size 0 destination-profile TEST email-addr bfeeny@xxxxx.com destination-profile TEST alert-group RMON transport email smtp-server exchange.ctiusa.com port 25 transport email from bfeeny@yyyyy.com enable alert-group RMON user-def-cmd "show run | inc rmon" I masked out my email addresses so that web crawlers don't add me to a zillion email lists. But I can tell you that the SMTP configuration is correct, as it works fine with the built in destination profiles. I of course have a valid ip name-server set. I have RMON events triggering almost continuously, yet no email is ever sent:
MDS1# show callhome destination-profile profile TESTTEST destination profile informationmaximum message size:0message format:full-txtmessage-level:0email addresses configured:bfeeny@xxxxxxx.comalert groups configured:RMON I will update this blog post with the outcome of the TAC case I have opened, but most likely this is a bug. I am using 3.3(5) and have not tested this in any other versions.
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